Account and Data Deletion

Effective Date: July 10, 2024

Introduction

This policy outlines the process for deleting your account and/or data from Verity Health’s app (Verity Health). If you wish to delete your account or specific types of data, please follow the steps below.

Account and/or Deletion Process

  1. Request Submission: To initiate the account deletion process, please contact us at info@verityhealth.io and indicate your request to delete your account and/or specific types of data.
  2. Verification: Upon receiving your request, we may verify your identity to ensure the security of your account. This may involve asking for additional information to confirm your identity.
  3. Confirmation: You will receive a confirmation email within 2 business days indicating that your request has been received and is being processed.
  4. Deletion Timeline: After verification, your account and/or associated data will be deleted permanently. This process is irreversible, and your information cannot be recovered once deleted.

Information We Keep when you Delete your Account

Upon requesting your account deletion, we will keep none of your personal data. Your entire account and all associated data will be deleted forever, and unable to be restored at a later date.

User Responsibilities

Before initiating the deletion process, users should back up any data they wish to retain, as all information will be permanently deleted and cannot be recovered.

Exceptions

In compliance with applicable laws, we may retain certain information as necessary to fulfill legal obligations, resolve disputes, or enforce our agreements. Any retained information will be subject to our data retention policies and will not be used for any other purpose.

Policy Updates

This policy may be updated periodically, and users will be notified of any changes through email or app notifications.

Questions and Assistance

If you have any questions or need further assistance regarding account and/or data deletion, please contact us at info@verityhealth.io. We are here to help.